Account Navigation
AWAITING PAYMENT - Every time you checkout an order at, an order number is created for you. If you decide not to pay for an order you've checked out, you don't need to do anything - it will just automatically expire later.
AWAITING PROCESSING - This means we have received your payment. Your order will be handled according to our standard procedure.
PROCESSING - This means we are processing your order. We are gathering all the products you ordered together and check the quality, making sure they function well.
The "Processing" Include below status.
1 .Begin Processing
2 .Processing
3 .Complete Processing
4 .Leave Warehouse
PREPARES SHIPMENT - We are packing all the products properly, also will follow your instructions to label the package or add in customized invoice in package.
SHIPPED - This means we have sent out your order. You will receive an email from Lighting the box including tracking number and links. You can also log in your account to check it.
RECEIVED - This means your order was delivered successful; we will stop tracing this order. If there is any after sale issues, please contact our customer service representative for further action.
CANCELLED - The order in this status will be irremediable and useless. The most possibility is that you asked us to cancel an unpaid order